VICTORIA McNORRILL

Overview

A full-stack, multi-role ticketing system for real estate brokerages to manage and track issues between their staff and agents. Features include: Secure multi-tenant and multi-organizational access, automated workflows, configurable ticket and notification templates, and SLA tracking

Contributions

• Architected a subscription multi-role authentication model, ensuring secure access for brokerage staff and agents
• Created a robust ticket lifecycle, including automated assignment, status tracking, commenting, survey feedback, notifications, and reporting
• Built custom dashboards for each user role, providing tailored views of ticket data and performance metrics
• Built customizable templates for notifications and tickets to streamline communication and issue resolution
• Managed schema evolution and migrations with minimal downtime and backward compatibility

Overview

Real estate app to buy and sell properties. Features include: Personalized property recommendations, AI-powered search, verified agent accounts, and showing request management.

Contributions

• Migrated the existing app and its dependencies to Expo Go's New Architecture, improved compatibility, reduced tech debt, and supported modern libraries
• Resolved race conditions and crash loops by refactoring Firebase authentication and navigation logic, improving app stability during launch
• Migrated to Firebase's modular Web SDK, enhancing authentication during login
• Built the agent account system, allowing real estate agents to collaborate with buyers on property transactions
• Implemented showing request scheduling and agreement features for agents and buyers
• Built the real-time agent location sharing feature, showing all MLS agents' proximity to users' search area, improving buyer-agent connections

Overview

A web application for MakeGVLGreener to showcase their company partners, allowing users to search and filter partners by tags or name. The app includes a comprehensive partner onboarding form with dynamic validation and a custom CMS for data management.

Contributions

• Developed a custom CMS with Notion for the client to manage their data
• Built a new partner onboarding form with dynamic form validation that submits to the database
• Created search bar to filter company partners by tags or name on the partner directory page

Overview

A health-focused chatbot that provides users with personalized health information and resources. Features include: AI-powered chatbot, responsive interface, chat history management, and dictionary definition assistance.

Contributions

• Engineered and implemented a chatbot with OpenAI
• Developed the responsive interface for users to create new chats, and revisit or download their chat history
• Created a custom tooltip over selected words to provide the dictionary definition(s)

Overview

A productivity web application that helps those with OCD regroup, refocus and rechannel compulsions. Features include: Activity creation with timers, dashboard for activity management, and data persistence with MongoDB.

Contributions

• Engineered the create activity form that allow users to input their activity name, type and timer and save it to the database
• Built the dashboard to allow the user to view, start, edit, and delete their activities

Overview

A union-focused web application that connects union workers with their union rep. Features include: User authentication, demographic form, and fees management.

Contributions

• Developed the user authentication system, ensuring user data is secure and accessible
• Crafted a user-centric demographic form, ensuring user data is collected securely and efficiently

Overview

A nightlife event and dining recommendation app that suggests events and restaurants based on user preferences. Features include: Personalized recommendations, interactive UI, and booking experience with Ticketmaster.

Contributions

• Engineered personalized event and dining suggestions based on user selection
• Designed neon-like animation to entice users to book their tickets and reservations