VICTORIA McNORRILL

Projects

Conductor logo

Conductor - Agent Ticketing System

Associated with Purple Wren Digital, LLC

Aug 2025 - Jan 2026

Overview

A full-stack, multi-role ticketing system for real estate brokerages to manage and track issues between their staff and agents. Features include: Secure multi-tenant and multi-organizational access, automated workflows, configurable ticket and notification templates, and SLA tracking

Contributions

  • Architected a subscription multi-role authentication model, ensuring secure access for brokerage staff and agents
  • Created a robust ticket lifecycle including automated assignment, status tracking, commenting, and survey feedback
  • Built custom dashboards for each user role, providing tailored views of ticket data and performance metrics
  • Built customizable templates for notifications and tickets to streamline communication and issue resolution
  • Managed schema evolution and migrations with minimal downtime and backward compatibility
  • Flika logo

    Flika - Mobile App

    Associated with Purple Wren Digital, LLC

    May 2024 - Jul 2024

    Overview

    Real estate app to buy and sell properties. Features include: Personalized property recommendations, AI-powered search, verified agent accounts, and showing request management.

    Contributions

  • Migrated the existing app and its dependencies to the Expo Go's New Architecture, improving performance and maintainability
  • Built the agent account system, allowing real estate agents to collaborate with buyers on property transactions
  • Implemented showing request scheduling and agreement features for agents and buyers
  • Built the real-time agent location sharing feature, showing all MLS agents' proximity to what buyers are searching for, improving buyer-agent connections
  • MakeGVLGreener logo

    MakeGVLGreener - Company Partners Page

    Associated with Purple Wren Digital, LLC

    Mar 2024 - Apr 2024

    Overview

    A web application for MakeGVLGreener to showcase their company partners, allowing users to search and filter partners by tags or name. The app includes a comprehensive partner onboarding form with dynamic validation and a custom CMS for data management.

    Contributions

  • Engineered search to filter company partners by tags or name
  • Built a comprehensive partner onboarding form with dynamic form validation that submits to the database
  • Developed a custom CMS for the client to manage their data
  • Tech Stack: Nextjs, JavaScript, Fusejs, Formik and Yup
  • YourHealthAlly User Interface

    YourHealthAlly

    YourHealthAlly logo

    Associated with Tech Apprenticeship with Develop Carolina

    Mar 2024 - Jul 2024

    Overview

    A health-focused chatbot that provides users with personalized health information and resources. Features include: AI-powered chatbot, responsive interface, chat history management, and dictionary definition assistance.

    Contributions

  • Engineered and implemented a chatbot with OpenAI
  • Developed the responsive interface for users to create new chats, and revisit or download their chat history
  • Created a custom tooltip over selected words to provide the dictionary definition(s)
  • OCDetour User Interface

    OCDetour

    OCDetour logo

    Associated with Georgia Tech, Web Dev Certificate

    Jul 2023 - Jul 2023

    Overview

    A productivity web application that helps those with OCD regroup, refocus and rechannel compulsions. Features include: Activity creation with timers, dashboard for activity management, and data persistence with MongoDB.

    Contributions

  • Engineered the create activity form that allow users to input their activity name, type and timer and save it to the database
  • Built the dashboard to allow the user to view, start, edit, and delete their activities
  • LaborHub User Interface

    LaborHub

    Associated with Georgia Tech, Web Dev Certificate

    Apr 2023 - May 2023

    Overview

    A union-focused web application that connects union workers with their union rep. Features include: User authentication, demographic form, and fees management.

    Contributions

  • Developed the user authentication system, ensuring user data is secure and accessible
  • Crafted a user-centric demographic form, ensuring user data is collected securely and efficiently
  • NightOwl User Interface

    NightOwl

    Associated with Georgia Tech, Web Dev Certificate

    Mar 2023 - Mar 2023

    Overview

    A nightlife event and dining recommendation app that suggests events and restaurants based on user preferences. Features include: Personalized recommendations, interactive UI, and booking experience with Ticketmaster.

    Contributions

  • Engineered personalized event and dining suggestions based on user selection
  • Designed neon-like animation to entice users to book their tickets and reservations